SURESTAYPLUS HOTEL BY BEST WESTERN SAN JOSE CENTRAL CITY, San Jose – A Smart Stay in the City
About the Hotel
Rooms & Amenities
SureStay Plus Hotel by Best Western San Jose Central City offers 57 air-conditioned rooms with exterior corridor access. Each room includes premium bedding, a pillow menu, a laptop-friendly workspace, a flat-screen HDTV, a microwave, a refrigerator, a coffee maker, and free WiFi. Some units feature a seating area. Safety measures include carbon monoxide detectors, fire extinguishers, and window guards.
Dining Options
The hotel provides a to-go breakfast. Nearby dining options include Santana Row and Valley Fair Mall, which host a variety of restaurants and cafes.
Leisure & Fitness
Guests can use the on-site fitness center and sauna. The hotel is smoke-free and features coffee/tea in a common area.
Location & Transport
The hotel is in South San Jose, a 10-minute drive from Diridon Station (Amtrak, Caltrain, and Altamont Commuter Express) and 15 km from Mineta San Jose International Airport. Nearby attractions include the Winchester Mystery House, SAP Center, and Rosicrucian Egyptian Museum. VTA buses stop at the central train station for easy transit.
Services & Cleanliness
The hotel maintains strict cleanliness protocols. Staff are noted for their hospitality, and the property includes a 24-hour front desk. Free parking is available, and the area offers multiple shopping and dining options.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Parking
- 24-hour reception
- Express check-in/ -out
- Rooms/ Facilities for disabled
- Wheelchair access
- Elevator
- Vending machines
- Ice machine
- Electric vehicle charging station
- Key card access
Services
- Housekeeping
- Wake up service
Business
- 24-hour business center
- Meeting/ Banquet facilities
Children
- Cribs
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
Room features
- Air conditioning
Bathroom
- Bathroom telephone
Media
- Voice mail
- Free local telephone calls
- Data ports
- AM/FM alarm clock
Location
Guest Ratings & Reviews
I had a lovely stay at the hotel. The rooms were very clean and comfortable, with a nice view from our balcony. The service was exceptional, with friendly and helpful staff who took pride in their hotel. The location was convenient, although the presence of a nearby construction site was a downside. The dining experience was good overall, but there were some cold dishes and attitude from morning staff. The facilities were adequate for a comfortable stay.
My stay at the hotel was a mixed experience. The rooms were clean and comfortable, but unfortunately, the lack of insulation made it noisy, especially with traffic sounds. On the bright side, the decor was modern and the bed was cozy. The service was friendly but had a few drawbacks, like a delayed check-in due to parking issues. The location was convenient for drivers but not so appealing being next to a busy highway in an industrial area. The dining was satisfactory, but I wished for better-cooked eggs. Overall, the facilities were decent, providing all the necessary amenities for a comfortable stay.